One Home Solutions is a property concierge in the Philippines. We are dedicated to providing unparalleled assistance to property owners by connecting them with the most reliable and skilled service providers in the industry. Our innovative platform empowers property owners to effortlessly access and avail of services that cater to their unique needs ensuring that any issues or concerns with their property are promptly addressed. By becoming a member of one home solutions, property owners can enjoy the convenience and comfort of having a single point of contact for all their property-related-needs, ensuring that their home/property is well maintained and running smoothly.

Easy Steps to be a registered member of OHS:
Step 1. Sign up: Visit our website and fill out the registration form to create an account.
Step 2. Verify your property.
Step 3. Choose membership plan.
Step 4. Pay membership fee and one-time registration fee
Step 5. Once your registration is complete and all the necessary requirements has submitted you may activate your account with your username and password.

❖INDEPENDENT SERVICE PROVIDERS

• BASIC – 3,500.00/Year or 291.67/Month
▪ Profile

▪ Website & App Access

▪ No Ads Allowed

• PLATINUM – 8,500.00/Year or 708.33/Month
▪ Company Profile

▪ Badge

▪ Upgraded Ads

❖ COMPANY SERVICE PROVIDERS

• BASIC – 10,000.00/Year or 833.33/Month
▪ Company Profile

▪ Website & App Access

▪ No Ads Allowed

• PLATINUM – 25,000.00/Year or 2083.33/Month
▪ Company Profile

▪ Badge

▪ Free Membership For One (1) Company Office/Site

▪ Upgraded Ads

Note: One-Time Registration Fee for all members @ P1,500.00

The primary distinction between Basic and Platinum account holders from the client’s perspective is that Platinum members are assigned a dedicated account manager, providing personalized support, whereas Basic members do not benefit from this feature.

For service providers, the difference lies in account privileges: Basic accounts do not permit the display of advertisements, while Platinum accounts can feature a badge signifying premium status. Additionally, Platinum members receive a complimentary membership for one company office or site, enhancing their visibility and access to exclusive benefits.

Pay online via bank transfer, GCash, or other online payment gateways, or stop by our office to make a quick transaction.

You’ll know that your top up has been successful through your account, you can verify the transaction by logging into your account on our website, you’ll be able to see the updated balance of your digital wallet which will reflect the exact amount of your top up. It may take up to 3 working days for the funds to be fully credited to your account due to standard banking and processing times.

Please kindly note that a minimum balance is required in your e-wallet to access our services. We recommend having at least ₱1,000.00 in your wallet to facilitate seamless payment processing and assessments. This helps us ensure secure, verified, and reliable transactions for your peace of mind.

Assessment fee is a payment made to our service provider for their initial evaluation of the issue in your property. This is necessary because service providers need to conduct first an assessment before starting the job or upon request for service to determine the root cause of the problem and identify the necessary repairs. This allows them to provide accurate diagnosis and quotation for the work required. This serves as compensation for their expenses incurred while travelling to your location as well as guarantee that they will be paid for their time and expertise even if you decide not to proceed with the service.

Yes, all jobs come with warranties, providing you with peace of mind and protection. However, it’s essential to note that warranty claims must be reported within 3 days of the service completion. As a valued member or customer of our one home solutions, you can take advantage of this benefit and rest assured that we’ll guarantee the warranty of the service provided by our partners. This means you can trust that any issues or concerns will be addressed promptly and efficiently, giving you added confidence in our services.

You can easily get in touch with our customer support team through our website we have live chat with our chatbot, direct phone numbers to our operations team and as a valued platinum member you may contact your personal account holder for convenience.